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Senior AI Automation Engineer
Who are we looking for?
We are seeking a highly skilled Senior AI Automation Engineer with a strong passion for and practical experience in leveraging AI technologies and modern development practices to design, build, and implement impactful automation solutions and internal tools. This pivotal role is 100% focused on supercharging itrinity’s operational efficiency and productivity by developing innovative AI-powered systems and workflows across all company departments.
Mission
To supercharge the productivity of itrinity’s internal teams by designing, building, and deploying innovative AI-powered automation tools and intelligent internal systems. This role is about mastering the practical application of AI technologies to streamline complex workflows, eliminate repetitive tasks, unlock new levels of performance across all departments, and transform ideas into scalable, intelligent internal solutions. High-impact tools developed may also present opportunities for public-facing products.
Responsibilities
- Design, build, and maintain scalable AI-powered automation solutions and internal tools to enhance company-wide productivity.
- Lead the technical architecture and development lifecycle for internal AI systems, ensuring a product-centric and secure approach.
- Collaborate across departments to identify and prioritize AI automation opportunities, translating needs into effective technical solutions.
- Prototype, implement, and iterate on AI agents and tools, expertly using AI models, APIs (e.g., OpenAI, OpenRouter), and prompt engineering.
- Evaluate and select optimal technologies for AI solutions, including AI platforms, APIs, no-code/low-code tools, and scripting/programming languages (e.g., Python).
- Stay at the forefront of applied AI, continuously learning and integrating new tools, models, and techniques to address business challenges.
- Champion best practices in AI application, documenting solutions and sharing knowledge across teams.
- Measure the impact of deployed AI solutions and drive continuous improvement.
Skill requirements (are we a match?)
- 5+ years of software engineering experience: building robust automation solutions, internal tools, or backend systems. Strong proficiency in Python and core AI/ML libraries is expected.
- Expert in Applied AI Implementation: Proven ability to integrate and orchestrate AI tools/APIs (e.g., OpenAI SDK, OpenRouter, LangChain, Hugging Face APIs) to build practical, scalable applications. Mastery of prompt engineering is key.
- Practical AI/ML Understanding (Engineering-First): Solid grasp of core AI/ML concepts (e.g., embeddings, vector databases, model fine-tuning, RAG) to make informed architectural and implementation decisions.
- AI-Powered Personal Workflow: You are an avid user of AI tools (e.g., GitHub Copilot, Cursor, Perplexity, etc.) to significantly enhance your own development productivity, research, and problem-solving.
- Proficient with Database Technologies: Experience with SQL and/or NoSQL databases for storing and managing data related to AI tools and automations.
- Pragmatic Technology & Platform Selection: Knows when to build custom solutions versus leveraging low-code/no-code platforms (e.g., Retool, Make, n8n, Zapier) or specialized AI platforms for maximum efficiency and impact.
- Experimental, Iterative & Prototyping Mindset: Eager to rapidly experiment with and prototype new AI models, services, and frameworks to assess their value and feasibility for internal solutions.
- Strong Communicator & Collaborator: Adept at translating complex business problems into innovative AI-driven technical solutions and clearly explaining AI concepts and their implications to non-technical audiences.
- Product-Minded & User-Focused: Dedicated to building high-quality, reliable, and user-centric internal AI tools that demonstrably improve team effectiveness and workflows.
- Proactive, Adaptable & Results-Oriented: Demonstrates a strong bias for action, values simplicity in solutions, thrives in dynamic environments, and is focused on delivering measurable results.
What we offer
There are countless reasons to choose us as your next work adventure. However, these reasons might be quite different than the ones you are used to seeing. We like to embrace these differences.
ESOP with real value – Attractive stock ownership program with dividends and liquidity. Your success = our success.
- Salary – 4,000 – 6,000 EUR/month (depending on experience and skills)
Remote & flexible – Work from anywhere, anytime. We care about results, not hours.
Founder-led & impact-driven – Small team, big ownership. Your work truly matters.
Agile mindset – MVP first, improve what works. We move fast and learn faster.
Work across 8 products – Variety, learning, and the freedom to apply your skills where they fit best.
Contact us 📩
🗣 Interested in this position? Send us an email at [email protected] (referencing the specific position you wish to apply for and attach your CV or LinkedIn profile link) and we will get back to you ASAP.
CMO for Touch Stay
Ignite Growth at a Fast-Growing SaaS Company
We seek an experienced and dynamic general marketer to join our talented marketing team.
As a Chief Marketing Officer, you will mainly be responsible for developing and implementing marketing strategies for one of ur key products, Touch Stay, while working closely with our marketing team.
If you’re ready to take your marketing career to the next level and thrive in a fast-paced environment, we want to hear from you!
Must have
- At least 5 years of experience working as a CMO in the SaaS business or e-commerce.
- A hands-on approach and a detailed understanding of core marketing functions are essential.
- Skills in using Google Analytics, Google Looker Studio and data analytics tools.
- Ability to measure and evaluate all marketing activities on a weekly/monthly basis and plan the next activities based on the results.
- Understanding of marketing across all specializations and hands-on experience with running e-mail marketing campaigns and automations via multiple platforms.
- Profit-driven thinking, such as investing in activities that will have the most significant impact on EBITDA for our portfolio.
- Excellent communication and interpersonal skills.
- Ability to perform business/marketing analyses with internal data (SQL knowledge is an advantage).
- Be bright, creative, ambitious, and have a strong analytical mindset.
- Excellent written and spoken English (B2).
Nice to have
- Having experience in B2B SaaS products in observability, monitoring, or DevOps industries is highly advantageous.
- Experience in travel tech. industry.
- We would greatly appreciate a strong focus on SEO.
- Ability to come up with out-of-the-box growth hacks to generate growth outside of traditional marketing channels.
- Experience in community management. Ability to turn our 2+mil users into an engaging community of brand ambassadors.
Key Responsibilities
- Planning and implementing marketing strategies for the product.
- Setting marketing KPIs and objectives (typically CPA) per marketing activity.
- Outreach campaigns: Execute outreach campaigns to engage with potential customers, industry influencers, and partners through email, social media, and other communication channels.
- Market research: Stay up-to-date with industry trends, competitor strategies, and customer preferences to inform marketing strategies and tactics
- Shaping Marketing Epics: Work closely with the marketing leadership team to shape marketing epics and campaigns aligned with the company’s high-level marketing strategy and goals.
- Collaborate cross-functionally: Work closely with the marketing, content, and development teams to align efforts with broader marketing initiatives. Collaborate on content creation, website improvements, and overall digital marketing strategies.
- Always be on the search for innovative growth hacks. Conduct ongoing experiments to discover new and unique tactics.
- Stay up-to-date with industry trends: Attend marketing conferences, webinars, and workshops to stay updated on the latest trends and techniques. Share knowledge and insights with the team to continuously enhance our practices.
If you don’t match all of the criteria, but you are an ambitious person with bias for action and learning new things, then join our team and grow with us to be great general marketer ready to tackle any challenge in the full marketing scope.
Interview process
- Send us your CV or a LinkedIn profile – we’d love to see your experience in action!
- Prescreening call – HR team will call you to discuss the main expectations and responsibilities (15-20 minutes).
- Case study – we’ll send you an assignment to complete at home, which will also help prepare you for the next round.
- Interview – you’ll have the chance to talk to the hiring manager. We’ll dive into technical topics and go over the role and its responsibilities.
- Final interview – if needed, this is a follow-up to clarify and confirm any remaining details. If all goes well, we’ll send you a job offer right away!
What we offer
There are countless reasons to choose us as your next work adventure. However, these reasons might be quite different than the ones you are used to seeing. We like to embrace these differences.
ESOP with real value – Attractive stock ownership program with dividends and liquidity. Your success = our success.
- Salary – 4,500 – 5,000 EUR/month (depending on experience and skills)
Remote & flexible – Work from anywhere, anytime. We care about results, not hours.
Founder-led & impact-driven – Small team, big ownership. Your work truly matters.
Agile mindset – MVP first, improve what works. We move fast and learn faster.
Work across 8 products – Variety, learning, and the freedom to apply your skills where they fit best.
Contact us 📩
🗣 Interested in this position? Send us an email at [email protected] (referencing the specific position you wish to apply for and attach your CV or LinkedIn profile link) and we will get back to you ASAP.
Technical Customer Support Specialist - US time zone
You are
- technically skilled support enthusiast with strong troubleshooting skills and an ability to navigate through one or multiple product environments
- problem-solver who easily guides customers through key moments of their experience
- dedicated teammate that can both follow and lead depending on the situation
- confident communicator, comfortable leading client-facing video calls, including Loom recordings and live sessions for training and feedback on a daily basis
- proactive and solution-driven, always aiming for clarity and resolution
Skill requirements (are we a match?)
- 3-5 years of experience in a technical support role within a SaaS environment
- previous experience with technical support, preferably in software or SaaS
- ability to communicate technical information in an accessible manner to non-technical customers
- 1–2 years of experience in a QA, software testing
- fluent English (perfect grammar)
- ability to work independently but not afraid to ask for help or support colleagues when needed
- strong understanding of DNS configuration and domain settings is a plus (custom domain setup assistance)
- familiarity with issue tracking tools like Jira
- assist with manual testing of new features, bug fixes, and product updates.
- prior experience with test case writing or light automation (e.g., using tools like TestRail, Postman, or Chrome DevTools) is a bonus, but not required.
Responsibilities (what will be your duties?)
You’ll play a pivotal role in ensuring our users’ success, collaborating closely with your teammates to address both routine customer questions and complex challenges, investigating tech issues, and reporting them to our developers.
We’re looking for a tech-savvy person who will be happy to help our customers with their questions regarding our SEO tools, email verification and warming up tools, and uptime monitoring via chat and email support. Good communication skills, patience, and flexibility are necessary.
- Communication: mostly chat and email, with possible video-meet communication with our special customers later. Deliver outstanding email support using a warm, natural, and friendly tone – making every interaction feel like a helpful conversation.
- Assist with manual testing of new features, bug fixes, and product updates.
- Reproduce user-reported bugs and provide clear, actionable information to the development team.
- Help track and verify fixes for issues reported by users.
- Working hours: We would love to test a Tuesday-to-Saturday schedule, so only one day is unattended over the weekend, and we can see how many tickets carry over to Monday.
- Standard hours: 8:00 PM – 1:00 AM CEST (Central European Summer Time) → 2:00 PM – 7:00 PM Eastern US Time (ET)
- Training period (first 2–3 months): Expected availability 3:00 PM – 7:00 PM CEST → 9:00 AM – 1:00 PM ET, to better align with the team.
- After onboarding, working hours can return to the regular schedule or be adjusted earlier, if progress is going well and it benefits both sides.
- 100% remote job. We are based in Slovakia and Czechia and we also have offsite events and dinners from time to time!
- Cooperate with your team members and share valuable information with other departments.
Interview process
Send us your CV or LinkedIn profile – we’d love to see your experience in action!
Prescreening call – our HR team will call you to discuss the main expectations and responsibilities (12–35 minutes).
Live chat/task – you’ll join one of our colleague to solve a few real-life customer support challenges together. No trick questions, just a chance to see how we think and work.
Interview – you’ll have the chance to talk to the hiring manager. We’ll dive into technical topics and go over the role and its responsibilities.
What we offer
There are countless reasons to choose us as your next work adventure. However, these reasons might be quite different than the ones you are used to seeing. We like to embrace these differences.
ESOP with real value – Attractive stock ownership program with dividends and liquidity. Your success = our success.
- Salary – 1,500 USD/month (depending on experience and skills)
Remote & flexible – Work from anywhere, anytime. We care about results, not hours.
Founder-led & impact-driven – Small team, big ownership. Your work truly matters.
Agile mindset – MVP first, improve what works. We move fast and learn faster.
Work across 8 products – Variety, learning, and the freedom to apply your skills where they fit best.
Contact us 
Interested in this position? Send us an email at [email protected] (referencing the specific position you wish to apply for and attach your CV or LinkedIn profile link) and we will get back to you ASAP.
If you don’t see a position that fits you, but you believe you’d make a great addition to our team, we want to hear from you! We’re always on the lookout for talented, driven individuals who can bring fresh ideas and skills to our team.
Life at itrinity
At itrinity, we’re all about building a warm and welcoming community where everyone brings their unique spark to the table.
From day one, we make it a priority to ensure everyone – whether you’re working from home or in the office – feels like you belong here.
Our remote culture is something we’re proud of, as it allows us to work effectively while enjoying the freedom of location! But there’s nothing quite like meeting in person, of course – that’s why we are doing team building activities and our annual itrinity-retreat, where we can connect and have fun together.
Our all-hands meetings are a chance for everyone to share ideas, celebrate wins, and stay in the loop on exciting projects across the company.
Company culture
We believe that a positive workplace support creativity and collaboration, allowing us to thrive as a team. Join us in shaping a culture that embraces diversity, celebrates individuality, and encourages growth every step of the way!
We want to build highly-profitable products with clear value for our customers.
We prioritize understanding and meeting our users’ needs, with their satisfaction at the core of our product decisions. Long-term growth is the natural result of listening to, evolving alongside our customers and solving their problems.
We operate multiple products, but we function as one team with shared goals and attitude. We believe in sharing know-how, ideas, and supporting each other. Honest, direct, and open communication is strongly encouraged among all members of the company.
We give freedom in decisions, but we expect responsibility and accountability.
We know resource constraints are inevitable but they often lead to innovative and smart solutions. We focus on achieving 80% of value with 20% of effort & costs. We care about outcomes not measuring outputs.
We offer above market compensation to everyone who shows the ability to rapidly and consistently deliver results and improve our chances of business success. We also have very attractive ESOP (stock ownership program) available.
We want to fail fast, because we will learn something. If we fail slowly, we lose much more time and resources. If we find something is working, we scale it fast as well to see the potential.
From work-life balance, to avoiding extremes in everything we do. We believe that the golden middle-ground is in most cases the most sustainable and successful long term approach.
The itrinity experience
Our founders are passionate and hands-on, so you’ll have direct access to the visionaries behind the scenes. You won’t just be another face in the crowd – you’ll have a real voice in shaping our journey!
We prioritize productivity by keeping meetings to a minimum, allowing you to focus on what truly matters – delivering great results and fostering collaboration. We prefer 1:1 quick syncs to keep things efficient and focused.
We believe in smart growth! With our EBITDA mindset, we focus on building a strong, sustainable company. You’ll feel confident knowing you’re part of a team that values profitability and long-term success.
Working smart, not hard! Our 80/20 principle means we focus on tasks with the highest impact on long term EBITDA. This way, you can prioritize what really matters and enjoy a more balanced work life.
Innovation is our passion! We embrace agility, taking small, exciting steps to try out new ideas. You’ll have the freedom to experiment, learn, and adapt – keeping your work fresh and fun!
We trust our team to make decisions in the company’s best interest, promoting freedom and agility. Transparency is key – everyone has access to strategy, revenue insights, and competitive analysis, so you can make informed choices that drive our success.
Diversity is at the heart of our work and our team! With a portfolio of highly profitable products, you’ll experience a dynamic, collaborative environment that enriches your skills and keeps things interesting.
Perks & Benefits
There are so many great reasons to join us on your next career adventure, but they might surprise you. We don’t offer the usual perks - you’ll find something truly unique here.
get the chance to join our exciting employee stock ownership program, where your commitment and long-term growth are rewarded with a real stake in the company’s success.
enjoy a generous 36 days off each year, giving you plenty of time to recharge, relax, and pursue what matters most to you.
remote work, weird hours? Whether you’re working remotely, setting your own hours, or juggling an unusual schedule, we’re all about results. As long as you deliver, how and when you work is completely up to you.
we don’t believe in one-size-fits-all when it comes to growth. Instead of offering set courses, we customize development opportunities to suit your individual needs, ensuring you get the support and resources that matter most to your personal and professional journey.
we believe in making our time together special, which is why we choose exclusive destinations for our annual retreats. It’s a chance to connect, recharge, and celebrate our successes in exciting locations cross Europe that make the experience even more memorable.
Meet our Team
From a four-person team in 2018 to a thriving group of over 90 today, we’ve grown while staying true to what matters most - creating meaningful tools, keeping a healthy balance, and making every moment count.